Terms of Service
Last Updated: November 30, 2025
Welcome to Webintiv. These Terms of Service ('Terms') govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing and using Webintiv's website and services, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
2. Services Overview
Webintiv provides professional web development services, including but not limited to:
- Website Development (business websites, e-commerce, portfolios)
- Mobile App Development (iOS and Android applications)
- Digital Marketing Services
- UI/UX Design
- Web Consulting and Support
The specific scope, deliverables, timeline, and pricing for each project will be outlined in a separate agreement or proposal.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate, complete, and current information
- Maintain the confidentiality of any account credentials
- Notify us immediately of any unauthorized use of your account
- Use our services only for lawful purposes
- Not engage in any activity that interferes with or disrupts our services
- Not attempt to gain unauthorized access to our systems or networks
- Provide timely feedback, content, and approvals required for project completion
4. Project Terms
4.1 Proposals and Agreements
All projects begin with a proposal or agreement that outlines the scope, timeline, deliverables, and pricing. Work commences only after mutual acceptance and receipt of the initial payment.
4.2 Timeline and Delivery
We strive to meet agreed-upon deadlines. However, project timelines may be affected by factors such as client delays in providing feedback, content, or approvals. We will communicate any anticipated delays promptly.
4.3 Revisions
The number of revisions included in a project will be specified in the project agreement. Additional revisions beyond the agreed scope may incur additional charges.
4.4 Client Content and Materials
Clients are responsible for providing all necessary content, images, logos, and materials required for the project. You warrant that you have the right to use all materials provided and that they do not infringe on any third-party rights.
5. Payment Terms
5.1 Pricing
All prices are quoted in Indian Rupees (INR) unless otherwise specified. Pricing will be outlined in the project proposal or agreement.
5.2 Payment Schedule
Payment terms vary by project but typically include:
- An initial deposit (usually 30-50%) before work commences
- Milestone payments for larger projects
- Final payment upon project completion and before delivery
5.3 Late Payments
Late payments may result in project suspension and may incur late fees. We reserve the right to withhold delivery of final files or website access until all payments are received.
5.4 Refunds
Due to the custom nature of our services, deposits are generally non-refundable once work has commenced. Refund eligibility will be determined on a case-by-case basis.
6. Intellectual Property Rights
6.1 Ownership Upon Payment
Upon receipt of full payment, you will own the final deliverables created specifically for your project. However, we retain the right to use pre-existing code, frameworks, libraries, and tools.
6.2 Portfolio Rights
We reserve the right to display completed projects in our portfolio, on our website, and in promotional materials unless otherwise agreed in writing.
6.3 Third-Party Components
Our work may include third-party components, plugins, or libraries that are subject to their own licenses. You are responsible for complying with these licenses.
7. Warranties and Disclaimers
7.1 Service Warranty
We warrant that our services will be performed in a professional and workmanlike manner. We will correct any defects in workmanship for a period of 30 days after project delivery at no additional charge.
7.2 Disclaimer
Except as expressly stated, our services are provided 'as is' without warranties of any kind, either express or implied. We do not guarantee that our services will meet all your requirements or that they will be uninterrupted, secure, or error-free.
7.3 Third-Party Services
We are not responsible for the performance, availability, or content of third-party services, hosting providers, or platforms that may be integrated into your project.
8. Limitation of Liability
To the maximum extent permitted by law, Webintiv shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific project or service in question.
9. Maintenance and Support
Post-launch maintenance and support services are available separately and are not included in the initial project cost unless explicitly stated. These services may include:
- Regular updates and security patches
- Bug fixes and troubleshooting
- Content updates
- Performance optimization
- Technical support
Maintenance and support plans will be outlined in a separate agreement.
10. Confidentiality
We respect the confidentiality of your business information and will not disclose any confidential information shared during the course of our engagement, except as required by law or with your consent.
You agree to keep confidential any proprietary information, methodologies, or processes shared by Webintiv.
11. Termination
11.1 Termination by Client
You may terminate a project at any time by providing written notice. In such cases, you will be responsible for payment of all work completed up to the termination date, plus any non-refundable expenses incurred.
11.2 Termination by Webintiv
We reserve the right to terminate a project if:
- Payment obligations are not met
- You breach these Terms
- You fail to provide necessary materials or feedback within reasonable timeframes
- The project scope changes significantly without mutual agreement
12. Indemnification
You agree to indemnify and hold harmless Webintiv and its employees from any claims, damages, losses, or expenses arising from:
- Your breach of these Terms
- Your violation of any law or third-party rights
- Content, materials, or information you provide
- Your use of our services
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
We encourage resolving disputes amicably through good faith negotiation before pursuing legal action.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new 'Last Updated' date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
16. Entire Agreement
These Terms, together with any project-specific agreements and our Privacy Policy, constitute the entire agreement between you and Webintiv regarding the use of our services.
17. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us:
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.